C. I professionally need...

I recently changed banks and need to update my payment method. The login process fails to work each time. To update my payment method in person imposes on my limited schedule. I was told the frequent change in corporate ownership can cause problems with logins, but why isn’t that problem being fixed? Before posting a negative review online, I offer you to provide recourse.

Some of my stored property has been damaged by rodents. This undermines the purpose of utilizing self-storage. Perhaps this is a widespread problem. Before posting a negative review online, I offer you to provide recourse.

My holistic approach to wellness includes appreciating how my economic health affects my emotional and physical health. I need you to appreciate the risk to my kidney’s wellness when my economic security gets undermined if slipping into medical debt, and then I am tempted to cope with the rising emotional pain with comfort food to ease such emotional strain. I need to make informed decisions about billable care by transparently knowing how much of a copay I am agreeing to pay prior to committing to the billable service. If no process is currently available because insurance copays remain a separate entity’s process, then consider inviting entrepreneurs to address this underserved gap.

My repeated attempts to access my account on my laptop insists I am using the wrong user ID or wrong password. These are the same I use to successfully login on the Merc app on my smartphone. I prefer to use the laptop account to manage my financial wellbeing. Part of maintaining my physical health with this HSA is maintaining my economic wellbeing, including knowing how much I have available to cover mounting copays. Thank you.

will cover elsewhere

will cover elsewhere

will explain later